Thank you for visiting and shopping at gladisfurniture.shop. Below are the terms and conditions that constitute our formal Shipping Policy. All orders placed on our website are processed and shipped in accordance with this agreement.
1. Shipping Coverage & Destinations
We provide standard ground shipping to all 50 states within the United States, as well as Washington, D.C. (including Alaska and Hawaii).
- P.O. Boxes & Military Addresses: We currently do not ship to P.O. Boxes, APO/FPO/DPO military addresses.
- US Territories & International: We do not ship to US territories (including Puerto Rico, Guam, US Virgin Islands) or addresses outside the United States.
2. Shipping Rates & Delivery Timelines
We offer Free Standard Ground Shipping ($0.00) on all domestic orders across the entire catalog. There are no hidden fees, fuel surcharges, or remote area delivery surcharges.
| Shipping Option | Order Cutoff Time | Handling Time | Transit Time | Total Delivery Time | Cost |
|---|---|---|---|---|---|
| Free Standard Shipping | 5:00 PM (CT) (Mon–Fri)[cite: 1] | 1–3 Business Days[cite: 1] | 5–7 Business Days[cite: 1] | 6–10 Business Days[cite: 1] | $0.00 (Free)[cite: 1] |
- Order Cutoff Time: Orders received before 5:00 PM (Central Time - CT), Monday through Friday, begin processing that same day[cite: 1]. Orders received after this cutoff or on weekends and observed US federal holidays enter handling on the next business day[cite: 1].
- Carriers: Shipments are handled via established national domestic carriers, including USPS, UPS, and FedEx[cite: 1].
3. Warehousing & Fulfillment Logistics
Orders are dispatched directly from our network of authorized US-based commercial partner fulfillment centers[cite: 1].
Notice on Headquarters Address:
Our corporate headquarters at 4112 Gunsmoke Rd, Cheyenne, WY 82001 operates strictly as an administrative and legal office[cite: 1]. It does not stock inventory, ship orders, or process incoming returns[cite: 1]. Please do not send returns or parcels to this address[cite: 1].
4. Multi-Box & Split Shipments
Due to box dimensions, shipping carrier weight limitations, or fulfillment center locations, multi-item orders or larger bathroom storage products may be split and packaged into multiple boxes[cite: 1]. In such cases, boxes may travel through carrier distribution networks separately and may arrive on different calendar days[cite: 1]. Individual tracking numbers will be provided for each distinct package[cite: 1]. If you receive a partial delivery, please allow an additional 2–3 business days for remaining boxes to arrive[cite: 1].
5. Missing Hardware, Accessories & Transit Issues
If your package arrives with missing components, hardware, adhesive accessories, or instruction sheets, or if an item is damaged during carrier transit, please notify us within thirty (30) calendar days of delivery at support@gladisfurniture.shop[cite: 1]. We will promptly ship replacement parts or provide a full replacement unit free of charge[cite: 1].
6. Order Cancellation Window
We provide a 15-minute grace period immediately following payment confirmation during which you may self-service cancel your order via the link on your Order Confirmation page[cite: 1]. After 15 minutes, orders are electronically transmitted to our warehouse routing network and cannot be intercepted or modified prior to dispatch[cite: 1]. Once delivered, all orders remain fully eligible for our standard 30-Day Free Return Policy[cite: 1].
7. Shipment Confirmation & Tracking
You will receive an automated Shipment Confirmation email containing your carrier tracking number(s) once your order has been packed and scanned by the carrier. Tracking information typically activates within 24–48 hours of carrier receipt.
8. Contact Us
For questions or assistance regarding shipping, tracking, or order fulfillment, please contact our customer care team[cite: 1]:
GLADIS LLC
4112 Gunsmoke Rd
Cheyenne, WY 82001
United States
Legal Representative: MARTHA GLADIS SON HUITZ
Filing ID: 2026-002069015
EIN: 42-4811774
Email: support@gladisfurniture.shop
US Customer Support: +1 (281) 222-1640
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (CT), excluding US federal holidays.
Response Commitment: All inquiries answered within 1 business day.[cite: 1]